You can choose your preferred shipping option during the checkout process. We offer various shipping options to cater to your needs. For specific shipping requirements, kindly contact our customer support team.

Printful generally takes about 2–5 business days (sometimes up to 7 during busy periods) to produce your custom item. Shipping then depends on the destination and chosen method:

• 
  3–4 business days (standard), or 1–3 business days (express)
  
• 
  Typically 5–20 business days (standard), or 1–3 business days (express)
  

So overall customers most often receive their order within 7 to 25 business days, depending on shipping method and location.

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

The return address is set by default to the Printful facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 30 days. If Printful's facility isn't used as the return address, you would become liable for any returned shipments you receive.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer (if and as applicable).

Printful does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won’t be available for reshipping and will be disposed of.

You can easily contact our customer support team by visiting our Contact page. Our dedicated customer support team is available to assist you with any questions or concerns.